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Turkey Holiday rentals Villas and apartments in Hisaronu, Turkey for rent

Frequently Asked Questions

 


Creating a New Account
  • How do I create a new account?

    • Adding Your Property Advert
  • How do I create my property advert?
  • How many photos can I add?
  • Can I put descriptions next to the photos?
  • Once I have finished my advert, how long will it take to become live?
  • Is there a detailed guide on creating a successful listing?

    • Ongoing Management of Your Property
  • How do I update the availability calendar?
  • I've updated new pictures on my advert but they aren't showing.
  • Can I change my advert in the future?
  • Do I have to keep my Availability Chart up to date?
  • How will I be notified of booking enquiries?

    • General Questions
  • Will I need training on how to use the system?
  • What determines the rank order in which properties are returned?
  • Is there a Special Offers section?
  • You don’t appear to have my region/area listed?
  • I’ve forgotten my password, what should I do?

    • Advertising Charges
  • What does it cost?
  • How do I pay?
  • How do I appear as a featured property on the home page?

    • Site Advertising and Promotion
  • What about PR?
  • How do I create a shortlist?
  • What advertising do you have planned for Hisaronuholidays?

    • Contact Details
  • How do I contact you?
  • Office Address
  • Customer Services
    •  Creating a New Account
    • How do I create a new account?
      One of the great things about the Hisaronuholidays.net site is that it’s simple and easy to use. Just click the ‘how to advertise’ button at the top of the home page (or any other) and this will take you to the advertisers section. Then follow the online instructions to create your own account, which will give you complete control to add, edit and manage your property portfolio online.
     
     Adding Your Property Advert
    • How do I create my property advert?
      You use the simple online “advert builder” to create and view your property advert. This can be accessed through your own, password protected area, where you can create and manage all your property adverts. From here you can create new property ads, modify existing ones, add new photos, update pricing, maintain an availability chart and you even get your own reservations centre. You can create sample ads and practice until you're happy with your efforts and only then, when you're good and ready, request it to be added to the live site. Basic text details are added first, after which photographs and availability can be added.

    • How do I add my photos?
      To add photographs to your property advert is a relatively simple process. If you have photos stored in a digital format on your computer, the Hisaronuholidays.com system allows you to add them through the Administration Console. Simple click on the “add image” link and you will be asked to select the relevant photograph on your computer and then to click the “update” button to send the photo to Hisaronuholidays.com We will then approve the photo prior to it going live on the site.

      The photo must be smaller than 500kb in size

      However, we also appreciate that not everybody has access to digital photographs and therefore you may send the photographs to us via the normal post. All we ask is that you put the property reference number on the back of each photo and include a stamped addressed envelope should you wish them returned. We will scan the photos and have them added to your property listing. This service is offered free of charge.


    • How many photos can I add?
      You can add up to five detailed photographs of your property and one summary photo, which appears on the summary results page. We recommend the summary photo is an outside view of the property taken on a nice sunny day as first impressions count for everything! People often use the same summary photo as one of the detailed shots too.

    • Can I put descriptions next to the photos?
      Yes you can and it’s easy! Just type what you want to appear in the caption box underneath each picture and then click the “update” button.

    • Once I have finished my advert, how long will it take to become live?
      Your property will often be approved within the hour, although at weekends this may take a little longer. The aim is to approve all suitable material within 24 hours. If for some reason your property has not been approved after this time, please contact Customer Services who will be happy to investigate for you.

    • Is there a detailed guide on creating a successful listing?
      Yes. Once you have registered you can access this document from the owners help section. You will then be taken to a detailed guide on how best to create a property listing that will help maximise your rental income.
     Ongoing Management of Your Property
    • How do I update the availability calendar?
      Our system actually does it for you! When someone makes a booking request you have the option to either approve or decline. If this request is approved the system automatically updates your availability calendar for you. You can manually book out dates on your calendar by making the days unavailable by clicking on ‘days’ and un-ticking the relevant days.

    • I've updated new pictures on my advert but they aren't showing.
      Try pressing 'Ctrl' and 'F5' when you see the old picture, and ask the page to refresh.

    • Can I change my advert in the future?
      Yes you can! One of the great beauties of the Internet is its flexibility. At any time of the day or night you can log into your personal account and edit details relating to yourself or your property..

    • Do I have to keep my Availability Chart up to date?
      The system automatically updates your calendar whenever you accept a booking through our system; however you will need to manually book out days where you have accepted a booking from elsewhere. Nobody will force you to keep your Availability Calendar up to date, but it would it would be beneficial to all concerned if you did. There are a number of reasons for this. Firstly, as the search mechanism filters on property availability, you are more likely to only receive booking enquiries for weeks that are genuinely available, thus saving you the time and trouble of replying to the many requests often received for the popular school holiday periods.

      Secondly, your ranking in the summary results page is influenced by the frequency with which you update your availability chart. The system sorts both on this and a daily randomise function. So in simple terms, updating your availability chart will help maximise your position in the directory and therefore help increase your number of property views and booking enquiries.


    • How will I be notified of booking enquiries?
      The prospective holidaymaker will contact you via a booking request form. This holds details of all their requirements, dates, prices, additional services etc, contact details etc. All you need to do is either accept or decline the booking. We have email templates for you (you can amend these to suit your own style and wording if you wish) which will also be sent out to the client informing them of their booking status and telling them what they need to do next.

      The email will be sent to the address listed in the Owner Account details.

     General Questions
    • Will I need training on how to use the system?
      Not at all. The system is easy to use and self explanatory. If you can use a word processor, you will be able to use Hisaronuholidays.com. However we have detailed owners instructions should you need any help.

    • What determines the rank order in which properties are returned?
      If no search filters are used, the adverts are placed in order of sleeping capacity, and then within any sleeping capacity band there is a daily randomise function. This ensures all properties receive equal positioning over a period of time. However, there is one additional criteria that can stack the odds in your favour. Properties whose Availability Calendar have been updated will be weighted nearer the top of the listing. We feel it only fair to reward those people who help us to keep this resource up to date, which in turn makes it better for everyone!

    • Is there a Special Offers section?
      Yes. Within your advert you can place special packages or special prices on your chosen dates. If you choose to offer late availability you can set the dates and price and tell our system that if you have not received your required number of bookings by a certain date it should offer certain dates at a special price. You can do this up to a year in advance and the system will automatically adjust your listing on the correct dates without you having to do anything further!
      Please see the owner’s instructions on how to utilise this service.

    • You don’t appear to have my region/area listed?
      At Hisaronuholidays.com we service 4 main areas. Hisaronu, Ovacik, Calis and Olu Deniz. However if you would like us to add an area, modify a region’s name or even add an area of outstanding natural beauty, please drop us a line. We’ll do our best to accommodate your request.

    • I’ve forgotten my password, what should I do?
      Simply click on the link on the Owner’s Login page and we’ll email you by return.
     Advertising Charges
    • What does it cost?
      The standard charge is £85 per year for the first property, and £40 for the second and third properties when purchased at the same time. If you have more than three properties, please email or call for a quote.

      We also understand some Owners would like a hyperlink to their own websites. Whereas this makes it difficult for us to track the effectiveness of the Hisaronuholidays.com site (because we cannot monitor the number of booking requests), we do recognise this need and therefore offer the facility as an additional option. A link to your own website is charged at £30 per property.

    • How do I pay?
      There are three different ways in which you can pay for your advertising on Hisaronuholidays.com.

      A) Online – Once you have created your Advert you will be able to pay online using a credit or debit card via paypal. This is a fully automated, real time payment where your card is authorised and processed online. The advantage of this method being that it ensures your property remains on the Hisaronuholidays.com site at all times. Assuming the property has been previously approved for content; it will go directly to "paid" status and remain live for a period of one year. This is a fully secure, encrypted service.

    • B) Cheque – We accept cheques in British Pounds drawn on a UK bank. Cheques should be made payable to             “Lucid Entertainment Ltd”. Please send cheques to:

      ‘Hisaronu Holidays.com’, Lucid Entertainment Ltd, F.A.O. Lisa Brindle, 4 Hallifax Place, Shimpling, Bury St Edmunds, Suffolk, IP29 4HT.

    • C) Please contact us for details to pay either with internet banking or over the counter deposit.     

    • How do I appear as a featured property on the home page?
      If you contact the Hisaronuholidays.com team, they can add you to the waiting list. The cost is £25 per month.
     Site Advertising and Promotion
    • What about PR?
      We run an ongoing PR campaign to ensure maximum visibility of the site within the Travel and Internet media. Our achievements include a full site review and 4 star rating in a recent edition of Internet magazine.

    • How do I create a shortlist?
      Hisaronuholidays.net has a sophisticated but easy to use ‘Favourites' function. You can add properties to your favourites from any of the search results, and from any property advertisement page.

      Access your favourites from the “My shortlist” tab at the top of every page. You can then send a booking enquiry to the owner and remove any properties from your shortlist.

      To create a shortlist account, all you need to do is click on the Shortlist tab at the top of every page, enter your details and submit the form. If you want to be able to access your shortlist next time you visit the site, you just click on shortlist and enter your email address and password. Don’t worry if you have forgotten your password, just click on the link next to forgotten your username/and/or password and we will email it to you.

    • What advertising do you have planned for Hisaronuholidays?
      Hisaronu holidays acts as a ‘yellow pages’ for Hisaronu, Calis,Olu Deniz and Ovacik. Most businesses in these locations are advertised free of charge in our business listings. In return we ask them to display prominently in their premises and in their literature the fact that they can be found on Hisaronuholidays.com. This, in turn ensures maximum exposure for the site and creates a one stop shop for all holiday requirements to these areas. Holidaymakers will know that Hisaronuholidays.com is the only place to visit to arrange their Hisaronu, Calis, Ovacik and Olu Deniz holiday. We have also optimised the website for maximum exposure on the internet for a large number of relevant keyphrases.  We have partnered and linked with many prominent websites to ensure maximum exposure for your properties.  We have also planned advertising campaigns in national newspapers and relevant magazines to ensure your property is made available to the widest possible market.  In short, our job is to ensure you achieve maximum bookings for your rental property because if we don’t, we don’t have a business. Your success is our success.
     Contact Details
    • How do I contact you?
      Any way you want. Although we operate in the virtual world, we are a real company with real employees. You may write to us, email us or pick up the phone and call us. It’s your choice and we’re always happy to hear from you. We are especially keen to hear your feedback about the site and how it can be improved. Your continued input is greatly appreciated.

      Email:admin@hisaronuholidays.com


    • Customer Services : 01284 828 395